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FAQ

Shipping

  • Free Economy Shipping: Available for all domestic orders $50+ (5–8 business days).
  • Economy Shipping: $5.00 for orders under $50 (5–8 business days).
  • Express Shipping: Available for $12.00 on all domestic orders (1–2 business days).

U.S. Only: We are currently only delivering within the United States but plan to expand international shipping in the near future.

What is your return and cancellation policy?

We offer a 30-day return policy for unused and unworn items in their original packaging. If you wish to cancel an order, please do so before it ships to receive a full refund. For more details on returns and refunds, please refer to our Return Policy.

What is Zaravè jewelry made of?

Zaravè jewelry is crafted primarily from high-quality brass and coated with premium rhodium plating, ensuring a luxurious shine and durability. While these pieces are perfect for special occasions, they are not recommended for daily wear to maintain their brilliance over time.

We also offer 18K gold-plated jewelry, designed for both special occasions and everyday wear, featuring waterproof and tarnish-resistant properties for long-lasting elegance.

Will the jewelry tarnish or fade over time?

With proper care, Zaravè jewelry maintains its shine for a long time. Our 18K gold-plated pieces are waterproof and tarnish-resistant, making them suitable for both special occasions and daily wear.

However, our rhodium-plated brass jewelry, while high-quality and durable, is best suited for occasional wear. Prolonged exposure to water, sweat, and chemicals may affect its appearance over time. We recommend following our care instructions to preserve its beauty and longevity.

How do I care for my jewelry?

To ensure the longevity and shine of your Zaravè jewelry, follow these care instructions:

  • For 18K Gold-Plated Jewelry: These pieces are waterproof and tarnish-resistant, but to maintain their brilliance, avoid prolonged exposure to harsh chemicals, perfumes, and lotions.
  • For Rhodium-Plated Brass Jewelry: To preserve its shine, avoid water, sweat, and chemicals, as exposure may affect its appearance over time.

General Care Tips:

✔ Store in a dry place, ideally in a soft pouch or jewelry box.

✔ Wipe gently with a soft cloth after wearing to remove oils and residue.

✔ Avoid direct contact with perfumes, lotions, and harsh chemicals to maintain their finish.

Is Zaravè jewelry hypoallergenic?

Yes, Zaravè jewelry is nickel-free and lead-free, making it suitable for most skin types. However, since our pieces are crafted from high-quality brass with rhodium or 18K gold plating, those with a brass allergy may experience sensitivity. If you have a known brass allergy, we recommend doing a patch test before wearing.

Do you offer gift packaging?

Yes! Our jewelry comes in elegant packaging, perfect for gifting.

Can I wear Zaravè jewelry every day?

Zaravè jewelry is primarily designed for special occasions, but with proper care, some pieces can be worn more frequently. Our 18K gold-plated jewelry is waterproof and tarnish-resistant, making it suitable for daily wear.

However, our rhodium-plated brass jewelry is best worn occasionally to maintain its shine. To preserve the quality of all pieces, avoid prolonged exposure to moisture, sweat, and harsh chemicals, and follow our care instructions for longevity.

How can I contact customer support?

You can reach us via our contact form on the website. We aim to respond within 24 hours.

Contact us for inquiries, returns, or questions. We'll reply promptly.